Return and exchange requests are only allowed within 7 days from the date of purchase or delivery if you have received an incorrect or defective item.
To be eligible for an exchange, the following criteria must be fulfilled:
a. The product must not been used; and
b. The original packaging intact.
Exchange is given on a case-by-case basis and is subject to availability.
No door-to-door exchange service will be provided.
~ If you receive a damaged item, please email (enquiry@midom.com.sg) pictures of the packaging & product as well as order number within 3 days of item receipt. ~
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