Returns
Our policy lasts 7 days (Change of Mind is Not Allowed). If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund but only for an exchange of another product of the same or higher in value within 30 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be acceptable
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
*Please note, the reason for refund due to "Change Of Mind" is not allowed.
Exchanges (if applicable)
We only replace items if they are defective, damaged or Dead-On-Arrival. If you need to exchange it for the same item, send us an email at admin_watchit@singnet.com.sg and send your item to: 10 Paya Lebar Road, #03-33 Paya Lebar Quarter, PLQ Mall Singapore 409057
Shipping
To return your product, you should mail your product to: 10 Paya Lebar Road, #03-33 Paya Lebar Quarter, PLQ Mall Singapore 409057
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.